Contact Us

We're here to help.

Whether you have a question about your order, sizing, shipping, returns, or one of our styles, the Purabrillo team will be happy to assist you.

Customer Support

Email: contato@purabrillo.com

Support Hours:
Monday–Friday
9:00 AM–5:00 PM

We aim to respond to all inquiries as quickly as possible, usually within 1–2 business days.

Contacting Us About an Order

To help us assist you faster, please include:

• Your full name
• Your order number
• The email address used at checkout
• A brief description of your request

For returns, please contact us before sending your item. Do not return an item without receiving return instructions from our team first.

Purabrillo — We're here to make every occasion feel effortless.